CUSTOMER SERVICE
We're here to help!
Our customer service representatives are dedicated to answering your questions or assisting you with your order. Representatives are standing by to take your call Monday through Friday 9am-4pm. We look forward to serving you in the coming years.
YOUR QUESTIONS ANSWERED
We took the most frequently asked questions and answered them.
- What is the status of my order?
- Where do I track my package?
- How much does shipping cost?
- What is the return, exchange and refund policy?
- Shopping and General FAQ's
- Where do I find the operating hours for Ron Jon stores?
Didn't find the answer you were looking for? See below for ways to stay in touch.
WAYS TO CONTACT US
Fill in the easy to use form to send us your questions or suggestions. To help us make sure that your email gets to the right department please choose a subject from the drop down list.
Rather speak to a person? Need some help choosing a board? Give us a call and we'll walk you through it. Contact us Monday through Friday, 9am to 4pm ET. We'll be happy to help.
Call Toll Free: 888-757-8737 or 321-799-8888
If you prefer using paper and pen feel free to send us a letter.
Ron Jon Surf Shop
Attn: www.ronjonsurfshop.com
3850 South Banana River Blvd.
Cocoa Beach, Florida
32931
Click to find the contact information for our other stores and our Licensee locations.
YOUR ACCOUNT
We don't require you to create an account with us, instead we give you the option to Check Out As A Guest. If you do decide to create an account we give you additional benefits to make shopping our website that much easier:
- You can save products in your shopping cart for future use.
- Take advantage of exclusive sales and promotions when you sign up for our email program.
- Access your Web Order History.
- Expedite your checkout process.
- Create and maintain your own address book to make gift giving that much easier.
- Save items to a Wish List.