Shipping and Delivery

SHIPPING CHARGES

We have 4 shipping options within the continental United States - Ground,  2nd Day Air, Next Day Air and Air Freight for surfboards.  Please note however that not all items can ship via Air and will display the ground shipping option only during check-out. The cost for shipping is based on your order subtotal amount before sales tax when applicable. 

FREE SHIPPING  Valid on Ground orders of $75 or more after any discounts are applied and before tax and shipping. This offer is not valid on surfboards or oversized fees. Free shipping is valid on orders shipping within the Continental United States only. Packages ship from Cocoa Beach, Florida. Please use the table below as a quick reference guide for calculating your shipping costs.Hawaii and Alaska customers please see Non-Continental United States Shipping Rates.

We do not ship to P.O. Box addresses or Freight Forwarding addresses.

GROUND SHIPPING

$0.00 to $49.99     $8.95

$50.00 to $74.99   $8.95

$75.00+                 FREE

EXPEDITED SHIPPING

Next Day Air           $38.90           

Two Day Air            $28.90

OVERSIZE SHIPPING

Oversize 1 Ground            $33.90

Oversize 1 Next Day Air    $98.90

Oversize 1 Two Day Air     $78.90

Oversize 2 Ground            $43.90

GIFT CARD SHIPPING

USPS Priority Mail FREE

SURFBOARD SHIPPING

1 Surfboard     $150.00

2 Surfboards   $230.00

3 Surfboards   $310.00

(First Surfboard ships for $150.00. Each additional surfboard in an order ships for an additional $80.00)

DELIVERY

Now for the big question - When will my order be delivered? Most orders are shipped within 24 - 48 business hours and you will receive your order in three to ten business days (excludes weekends) depending on your location. For an additional charge we'll expedite your delivery. For surfboards see the Air Freight Section below.
 

For expedited delivery, orders must be submitted Monday through Friday by 11 a.m. EST. Overnight delivery orders placed on Thursday after 11 a.m. EST will arrive on the following Monday. Holidays Excluded. Overnight delivery orders placed on Friday after 11 a.m. EST and over the weekend will arrive on the following Tuesday. Holidays excluded. 2nd Day Air orders placed after 11 a.m. Wednesday will be processed on Thursday and will arrive the following Monday. Holidays excluded.

Please remember that weekends are not considered when calculating delivery times for expedited orders. Once you receive your order please inspect and notify us of any immediate problems or discrepancies within 72 hours.

SHIPMENT TRACKING

If you have entered your correct billing email address during the order placement, you will be emailed notification of shipment by UPS. This email will include the shipment tracking number, delivery date, and include a link for tracking the shipment yourself.

SURFBOARDS - AIR FRIEGHT

All surfboards are shipped via Air Freight. Processing and delivery times may vary due to the extra handling involved in shipping a surfboard. Most orders are shipped within four to five business days and delivery usually occurs within 7-10 business days after shipping. However, delivery to certain locations may take longer. Surfboards are extremely fragile and require special handling. For this reason, all Air Freight shipments should be inspected for damage upon delivery and before the shipment is signed for, if damage is noted you must call 1 888 757 8737 x 1313 within 24 hours. A customer service representative will contact you prior to shipping your order to go over the shipment process.

Surfboards are of a fragile nature and surf brand boards come with no warranty by the manufacturer or Ron Jon Surf Shop. Ron Jon brand surfboards have a 90-day conditional warranty, but after that time there is no applicable warranty, either expressed or implied. If this board is in the original condition along with the original receipt, it may be returned. Any board showing signs of use or damage will not be accepted for return or exchange. Upon receipt of your new surfboard immediately inspect the board for damage and report any imperfections within 24 hours.

Please note: We do not ship surfboards Internationally, to Alaska or Hawaii. We also do not ship surfboards to freight forwarding companies.

Customers who refuse their order will not be refunded the original shipping fee.

 

Please see our INTERNATIONAL SHIPPING page for details regarding shipping Internationally.