PRODUCT QUALITY GUARANTEE
At any point if you are not completely satisfied with a Ron Jon branded product (excluding surfboards) we will exchange or issue a store credit for another Ron Jon product. Returns for refund must be in their original condition and take place within 90 days of purchase and include a copy of the original invoice.
Surfboards are of a fragile nature and surf brand boards come with no warranty by the manufacturer or Ron Jon's. Ron Jon brand surfboards have a 90-day conditional warranty, but after that time there is no applicable warranty, either expressed or implied. If this board is in the original condition along with the original receipt, it may be returned. Any board showing signs of use or damage will not be accepted for return or exchange. Upon receipt of your new surfboard immediately inspect the board for damage and report any imperfections within 24 hours. Some vendor products purchased through Ron Jon Surf Shop have an additional vendor warranty.
For a copy of specific product or vendor warranties please E-mail or call Ron Jon Customer Relations.
Note that this guarantee applies only to genuine Ron Jon branded products. Genuine Ron Jon branded products are sold exclusively through our official website ronjonsurfshop.com or from a Ron Jon store or an official Ron Jon licensee listed on our site as an Official Ron Jon Surf Shop Locations. Be aware that products purchased from third parties will not be accepted for return or exchange and may be counterfeit products.