PLEASE NOTE: Memorial Day, Monday 5/27/13. There will be no UPS pick-up or delivery. All orders placed after 11am Friday May 24th will not be picked up by UPS until Tuesday May 28th.
Ron Jon Surf Shop is currently offering 3 shipping options within the continental United States - Ground, 2nd Day Air, and Next Day Air. The cost for shipping is based on your total order amount (before sales tax when applicable). Please use the table below as a quick reference guide for calculating your shipping charges. Free ground shipping offers are for ground orders shipping within the Continental United States and exclude oversize fees and surfboard shipping.
|Base Shipping Charges - (UPS Ground)
|$0.00 to $24.99
|$25.00 to $49.99
|$50.00 to $74.99
|$75.00 to $99.99
|$100.00 to $149.99
|$150.00 and over
|Additional Shipping Charges
|2nd Day Air (add)
|Next Day Air (add)
|Oversize 1 Ground Item (add)
|Oversize 2 Ground item (add)
|Oversize 3 Ground item (add)
|Oversize 1 2nd Day Air (add)
|Oversize 1 Next Day Air (add)
|Each Additional Surfboard
|Gift Card Shipping
|USPS Priority Mail
Hawaii and Alaska customers please see Non-Continental United States Shipping Rates below, thank you.
Now for the big question - When will my order be delivered? When we receive your order the Ron Jon shipping department jumps into action to collect, box and ship your order. Most orders are shipped within 24 - 48 hours and you will receive your order in three to twelve business days (excludes weekends) depending on your location. For an additional charge we'll expedite your delivery. For surfboards see the Air Freight Section below.
For expedited delivery, orders must be submitted Monday through Friday by 11 a.m. EST. Overnight delivery orders placed on Thursday after 11 a.m. EST will arrive on the following Monday. Overnight delivery orders placed on Friday after 11 a.m. EST and over the weekend will arrive on the following Tuesday. Holidays excluded. 2nd Day Air orders placed after 11 a.m. Wednesday will be processed on Thursday and will arrive the following Monday. Holidays excluded.
If you have any questions regarding the shipment of a product please e-mail or call Customer Relations. Please remember that weekends are not considered when calculating delivery times for expedited orders. Once you receive your order please inspect and notify us of any immediate problems or discrepancies within 72 hours.
If you have entered your correct billing email address during the order placement, you will be emailed notification of shipment by UPS. This email will include the shipment tracking number, delivery date, and include a link for tracking the shipment yourself.
Ron Jon Surf Shop makes every effort to ensure that the products listed on www.ronjonsurfshop.com® are in stock for every sale. In the event that a product is not available or gets put on back-order, a ronjonsurfshop.com® associate will call to offer you the available options. If you do choose to wait for the requested item to be reordered, your credit card will not be charged until the item is shipped.
Surfboards / Air Freight
All surfboards are shipped via Air Freight. Processsing and delivery times may vary due to the extra handling involved in shipping a surfboard. Most orders are shipped within four business days and delivery usually occurs within 7-10 business days after shipping. However, delivery to certain locations may take longer. Surfboards are extremely fragile and require special handling. For this reason, all Air Freight shipments should be inspected for damage upon delivery before the shipment is signed for, if damage is noted you must call 1 888 757 8737 x 1313 within 24 hours.
Surfboards are of a fragile nature and surf brand boards come with no warranty by the manufacturer or Ron Jon Surf Shop. Ron Jon brand surfboards have a 90-day conditional warranty, but after that time there is no applicable warranty, either expressed or implied. If this board is in the original condition along with the original receipt, it may be returned. Any board showing signs of use or damage will not be accepted for return or exchange. Upon receipt of your new surfboard immediately inspect the board for damage and report any imperfections within 24 hours. Please note: Surfboards can only be shipped within the Continental United States.
We ship Internationally to the following countries:
British Virgin Islands
U.S. Virgin Islands
Delivery usually occurs within 3-12 business days, but may take longer depending on your country and location.
Orders may be subject to import fees, duties and/or taxes imposed by the destination country. These charges are NOT calculated during the order process but are due upon delivery and are not collected by Ron Jon Surf Shop. We highly recommend contacting the destination country's customs office for further information. Customers who refuse their order will not be refunded the original shipping fee.
Please note that equipment (surfboards, bodyboards, skimboards etc.), oversized items and name brand items like Roxy, Quiksilver, O'Neill, Lost and Billabong etc. can not be shipped outside of the USA due to vendor and shipping restrictions. Items that may be shipped Internationally will display the words International Shipping in a gray box, both on the product listing page and on the product description page.
Non-Continental United States Shipping Rates
Our Non-Continental United States shipping rates are determined by the weight and the location the order is being delivered to. The following chart should only be used as a guide and does not include surfboards, bodyboards, or skimboards.
||Alaska & Hawaii
||All Other Countries Listed Above
|up to 1
|11 or more
||$2.00 for each additional pound
||$1.00 for each additional pound
||$5.00 for each additional pound